Local Government's Role
LGNSW works with councils to promote access and inclusion of people with a disability in their community. Our work in disability is supported by financial assistance from the NSW Government.
Local government recognises that people with a disability have a right to quality facilities and services that enable them to live and fully participate in their communities.
Improved physical access to community and privately-owned facilities is encouraged by local government.
Inclusive Tourism is a growth market. It refers to tourism services and products that make people of all abilities feel welcome and wanted as customers. LGNSW has been leading a project to help councils and businesses provide better customer service to help capture the Inclusive Tourism market.
The project is jointly funded by LGNSW, NSW Family and Community Services, the Australian Tourism Demand Driver Infrastructure Program administered by the NSW Department of Industry, NSW Family and Community Services and the University of Technology Sydney.
As part of the project a new online learning course has been developed that makes the case for Inclusive Tourism and explains how to tap into the market. A set of digital and written content has also been produced to help promote the online course and the Inclusive Tourism market.
Under the Disability Inclusion Act 2014, councils were required to develop Disability Inclusion Action Plans by 1 July 2017.
A Disability Inclusion Action Plan demonstrates local government’s commitment to people with a disability on improving access to services, facilities and jobs and is also designed to change perceptions about people with a disability.
LGNSW held forums to support DIAP planning around NSW. View presentations on the forums page.
DIAP Guides - Templates and Resources
- How to Guide - Standalone DIAP (PDF, 115KB)
- How to Guide - Standalone DIAP (Word, 173KB)
- Template - Standalone DIAP (PDF, 485KB)
- Template - Standalone DIAP (Word, 890KB)
- How to Guide - Integrated DIAP (PDF, 159KB)
- How to Guide - Integrated DIAP (Word, 173KB)
- Template - Integrated DIAP (PDF, 263KB)
- Template - Integrated DIAP (Word, 372KB)
Adapt existing DAP
Adapt a DIAP to new amalgamated council area
DIAP Questions and Answers
Download the guidelines, adapted for local government, below:
- NSW Local Government Disability Inclusion Action Planning Guidelines (PDF, 639KB)
- NSW Local Government Disability Inclusion Action Planning Guidelines (Word, 7.2MB)
- NSW Local Government Disability Inclusion Action Planning Guidelines - Accessible Version (PDF, 841KB)
- NSW Local Government Disability Inclusion Action Planning Guidelines - Accessible Version (Word, 3.1MB)
Additional Resources - Disability Inclusion
- Albury City Council
- Ballina Shire Council
- Balranald Shire Council
- Bathurst Regional Council
- Bayside Council
- Bega Valley Shire Council
- Bellingen Shire Council
- Bland Shire Council
- Blayney Shire Council
- Bogan Shire Council
- Brewarrina Shire Council
- Cabonne Council
- Camden Council
- Canterbury Bankstown Council
- Carrathool Shire Council
- Central Coast Council
- Cessnock City Council
- Coffs Harbour City Council
- Coolamon Shire Council
- Coonamble Shire Council
- Dungog Shire Council
- Edward River Council
- Federation Council
- Forbes Shire Council
- Georges River Council
- Gilgandra Shire Council
- Glen Innes Severn Council
- Greater Hume Shire Council
- Gunnedah Shire Council
- Gwydir Shire Council
- Hawkesbury City Council
- Hay Shire Council
- Hilltops Council
- Inverell Shire Council
- Junee Shire Council
- Ku-ring-gai Council
- Lake Macquarie City Council
- Leeton Shire Council
- Lithgow City Council
- Mid-Western Regional Council
- Moree Plains Shire Council
- Mosman Municipal Council
- Muswellbrook Shire Council
- Nambucca Shire Council
- Narrabri Shire Council
- Narrandera Shire Council
- Narromine Shire Council
- Newcastle City Council
- North Sydney Council
- Northern Beaches Council
- Orange City Council
- Parkes Shire Council
- City of Parramatta
- Port Macquarie-Hastings Council
- Shellharbour City Council
- Singleton Council
- Snowy Monaro Regional Council
- Strathfield Council
- Sutherland Shire Council
- City of Sydney
- Tamworth Regional Council
- Tenterfield Shire Council
- The Hill Shire Council
- Upper Lachlan Shire Council
- Walcha Council
- Warren Shire Council
- Weddin Shire Council
- Willoughby City Council
- Wollondilly Shire Council
- Wollongong City Council
Events and Resources
Aged and Disability Forum 2018
LGNSW is holding a one-day forum to bring together local council ageing and disability staff and sector support officers. The forum is an opportunity to develop strategies for councils’ service delivery in light of current aged and disability care reforms. The forum is funded by the Commonwealth Department of Health and NSW Family and Community Services.
The Forum will be facilitated by Jenny Bray from Jenny Bray Training and Consulting and provide:
- Updates on the aged and disability reforms
- Case studies and best practice of local councils in aged and disability service provision
- Scenario planning – preparing for June 2018 and beyond
- Services for all – engaging with marginalised communities, and
- Networking sessions with other councils – what is working and what can we do better.
Download the draft program here (pdf)
The Forum will be on Friday 16 March from 10am to 4pm and will be held at the Portside Centre, Symantec House, 207 Kent St Sydney.
The venue is conveniently located within walking distance to Wynyard Station, Wynyard buses, Kent St car parks and approx. 20 minute drive from Sydney airport. Travel assistance is available from LGNSW if required.
Registration forms can be accessed at LGNSW Aged & Disability Forum .
Inclusive Tourism Networking Events
LGNSW held a series of morning networking events across NSW which focus on Inclusive Tourism, including:
- The compelling business case for inclusive tourism - how can businesses and councils take advantage of the emerging market for accessible travel and recreation
- Small changes that businesses can make to enhance accessibility and increase profits
- Providing the best possible customer service
- Uploading the right information to digital tourism databases
- Understanding older people, people with disability and carers as consumers
- The NSW Business Chamber
- Destination NSW
- Local Government NSW
- The Australian Tourism Data Warehouse
Aged and Disability Forum
LGNSW hosted an Aged and Disability Forum for NSW councils on 14 March 2017.
The forum was funded and supported by the Department of Health and Family and Community Services.
The forum was used as a platform to inform and support councils on the aged and disability care reforms and to discuss the implications for their services.
Forum presentations are available for download:
- Sector Support and Development Workers Network - Dee Dee San Jose, San Jose Training & Coaching (PDF, 530KB)
- Changes to Home Care - Peter Wojtowicz, Department of Health (PDF, 1.6MB)
- NDIS Readiness - Karen Stace, NDS (PDF, 1MB)
- Workforce Planning - Jenny Bray (PDF, 922KB)
- Change Management - Dee Dee San Jose, San Jose Training & Coaching (PDF, 450KB)
To further prepare councils for the sector reforms, LGNSW also offered the following training:
Workforce Planning in Community Care - 20 June 2017
Past Inclusive Tourism networking event locations and dates:
Parramatta: Wednesday 15 November
Batemans Bay: Tuesday 1 August
Bega: Wednesday 2 August
Ballina: Tuesday 15 August
Port Macquarie: Wednesday 16 August
Tamworth: Thursday 17 August
Parkes: Monday 28 August
Orange: Tuesday 29 August
Blue Mountains: Wednesday 30 August
Broken Hill: Wednesday 6 September
Wagga Wagga: Tuesday 19 September
In 2013 LGNSW commissioned a report with funding from NSW Family and Community Services to provide an understanding of the current planning undertaken by NSW councils to support access for inclusion for people with disability. The draft report (PDF, 1.8MB) is available for download.
International Day of People with a Disability
We support International Day of People with a Disability (IDPWD), an official day celebrating the achievements of people with a disability. The day is part of a worldwide celebration which occurs on 3 December each year.